FAQs
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If you cannot find the answer to your question within these FAQs, feel free to contact us though email, or give us a call at (504) 529-1413.
- Adding SNMP Functions to CBAS
- What is the PID rate change?
- How do I set up Email alarms using CBAS?
- How do I return a defective item (RMA)?
- How do I set up Meters in CBAS?
- How do I add a Siebe Display Stat to a VAV?
- Why can't I add a blank VAV in CBAS?
- How do I set the address on a DDC1/C1?
- Why won't my Computrols Commission program work?
- What ports do I need to forward if using a firewall?
- What is the DDC1/C1 Voltage Input scale?
- How do I change an Opto Controller to a Basnet TCP/IP controller?
- How do I create Holiday Schedules?
- What do I do if my new controller will not communicate?
- How do I address an AC2?
- Why can't I view meter reports on the GW?
- How do I get graphics on my GW?
- CBAS will not start because it cannot find HistoryServer.dll. How do I fix it?
- CBAS does not show up in Add/Remove Programs in windows. How do I remove it?
- Why can't I connect using PC Anywhere?
- Why don't I have recent History reports on my GW?
- Why am I receiving History errors?
- How do I scale a Database?
- Why would I need to scale a Database?
- How do I order my Logical Group Points?
- How do I use BOLD lines in text view modes?
- How do I change user permissions in CBAS?
- How do I program Siebe Wall Stat?
- How do I set up Windows to log on automatically?
- My Runtime Point Logic is giving me wrong numbers, whats wrong?
- What file folder label format do I use to printing CBAS wire label?
- How do I create a CBAS Desktop Icons?
- How can I disable the APIPA feature in Windows 98/ME/2000/XP/2003 because Network Adapter will not Release/Renew IP Address?
- How do I execute a RAID Recovery in CBAS computers?
- How do I Address an AC1?
- How do I add a User/Password in CBAS?
- How do I contact Computrols Technical Support?
- How do I backup my Database?
- Installing Dongle Drivers
- Fire Systems - what do they do?
- Restoring a Database from Backup
- Is XML an Emerging Internet Protocol?
- How do I Install RAID?
- How do I Configure a Router for CBAS?
- Do you have addresses of HVAC Trade Associations?
- How do I contact Computrols' management?
- How do I Range Calibration of RTD Transmitters?
- Can you tell me more about Sensing And Controlling Humidity?
- What relative humidity (RH) level is best for building occupants?
- The Truth About Thermistors
- I need to monitor AHU supply and return temperatures for air, hot water, and chilled water in an equipment room with my BAS (RTD or thermistor inputs), and also provide local display. Is there a way to do this without using multiple sensors or more?
- Did you know that the calibration of carbon dioxide sensors is affected by changes in altitude?
- What's Controlling Your Ventilation?
- Demand based Ventilation: What is it? Why do it?
- I've heard that paint fumes can damage carbon dioxide sensors. Is this so?
- What are Physical Properties of HCFCs and HFCs?
- When will my package arrive?
- What is a WorldSTAT?
- Is it safe to put a CBAS system on my LAN?
- What are some of the advantages of using Internet protocols (TCP/IP) instead of BAS-specific protocols such as BACnet, LonWorks?
- What's so different about CBAS?
- How do I send CBAS Alarms to a Nextel Phone?
- What are the different modes in CBAS?
- How do you view the database?
- How do you create a new database?
- How do you use the text view?
- What is the hardware view?
- What is the channel view?
- How do you use the controller view?
- How do you use the points view?
- How do you use graphics view?
- How do you view the graphics library?
- Are there any Visio BAS graphics?
- How do you add a channel?
- How do you add a BASNet RS-485 over TCP/IP channel?
- How do you remove a channel?
- How do you Add a Controller?
- How do you remove a controller?
- What are templates?
- How do you select templates?
- How do you create a BASNet template?
- What are points?
- What is engineering?
- What are hardware points?
- What are soft points?
- How do you add a point controller?
- What are point sub-systems?
- How does adaptive optimal start work?
- How do you backup your database?
- How do reports work?
- How do you get a meter report?
- How do program graphics work?
- How do you set overtime schedule?
- What are the types of binary points?
- What are the types of analog points?
- How do you use optimal start?
- How does peer-to-peer work?
- What is password protection by operator management?
- How do you backup the database?
- How do you use the System Menu?
- How do email alarms work?
- What is logic programming?
- What are the types of meters and how do they work?
- What are display stats?
- How do I set up a network for use with CBAS?
- How do you program modbus channels?
- How can I play CBAS alarms through external speakers?
- How do I start CBAS when Windows starts?
- How does CBAS work with the Internet?
- What are some common troubleshooting techniques?
- How do you open and close a Database?
- What is the Point Program Screen Description?
- What is a PID?
- What is Load Shedding?
- What is Peer to Peer?
- How do CBAS and Veris Hawkeye Meters correlate together?
- How do you use Weekly Rotation Logic?
- How do you program CBAS Access Control?
- How do you delete a Database from a Controller?
- How do you Configure a Router?
- How do you forward a Router to Multiple Controller Web Pages?
- How do I convert CAD files to Visio file format?
- How do I find the MAC address of each device? (DDCs)
- What are MAC addresses and how are they used?
- Are your products UL listed?
- Are your products EU (CE Mark-European Certification) listed?
- What are the mobile device addresses for sending CBAS alarms?
- I'm experiencing difficulty exporting a report as a PDF. It doesn't seem to do anything. What am I missing?
